Below are some of the most commonly asked questions about our invitations:
Are you available to meet in person?
If you’re in the Austin, Texas area, yes! I love meeting with brides and grooms in person. Email email@example.com to set up a meeting time.
How do I get in touch?
How does the ordering process work?
Visit our How to Order page for an overview of our process.
Can I order samples?
Yes! Ordering our free sample kit is a great way to feel our paper stock and see our designs in person. If you want to see multiple invitation designs in person, you can order a up to three more for $5.oo each right here in our shop. We do not offer customized samples with your wording, but you will see a digital proof of your design when you order.
Can you do custom designs?
We love working with couples to create unique and memorable one-of-a-kind pieces! Fill out the form on our Custom Design page to get started.
What are your prices?
The average cost for 100 4-piece invitation suite including envelope printing & guest addressing is $595.00. See our Pricing page for details.
Is there sales tax?
If you live in Texas, we are required to charge sales tax.
When should I order wedding invitations?
As a general rule, we recommend ordering your invitations 3-4 months in advance. Visit our Timeline page for more details.
Can I use your invitations for a graduation, bridal shower, bat mitzvah or other event?
Yes! Simply choose the “Enter My Own Wording” selection when you place your order, and enter the wording you would like. We’ll send you a proof of your design to approve.
Can you help with invitation wording?
Absolutely! Visit our Invitation Wording page for the ins and outs of invitation wording, plus plenty of helpful tips. Got additional questions? Email firstname.lastname@example.org and we’ll be happy to help you with any wording or etiquette questions.
Can I print extra invitations later?
Yes, but printing a smaller amount is more costly per piece than your initial order will be. We recommend ordering at least 10 to 15 extra sets with your initial order to cover any last-minute additions and to have a few keepsakes.
How are my invitations printed?
Our watercolor invitations are printed with a professional, high-quality digital printer. For custom orders, we can also offer letterpress printing or foil stamping.
Can I print on the backs?
Yes, we can print on the back of your invitation or insert cards. This adds 15% to the cost for each piece.
How long does printing take?
Please allow 7 business days for printing & finishing. For specialty printing, such as letterpress or foil-stamping, please allow 3 weeks.
Will I see a printed proof of my invitation?
Invitations are printed exactly as they appear on your digital PDF proof. We can offer a printed proof for a $25.00 fee. You can also order a sample of any design first to see it in person.
What kind of paper do you use?
Our invitations are printed on a luxe cotton tree-free paper stock. Cotton stock has a matte finish and enhances the watercolor texture.
COLORS & TYPOGRAPHY
Can colors be customized?
Yes. See swatches provided in each invitation listing for available type colors. Watercolor hues can also be customized; for some designs, this requires an additional cost. Email email@example.com for details.
Will my printed invitations match the colors I see on screen?
We try to match the colors shown on our site as closely as possible. However, monitor color is variable and we cannot guarantee an exact match. You can order a sample of the invitation you like to see the colors in person.
Can I change the type style on the invitation I’ve selected?
Sure! You can use any of the type styles shown on our other invitations. We’re happy to mix and match to give you the result you desire.
Can the invitation wording be in a foreign language?
Yes! We’ve done invitations in Japanese, French, Greek and more. Contact us prior to ordering for assistance.
MAILING & ASSEMBLY
Do you offer assembly?
Your invitations will arrive ready for assembly. We may be able to assemble your invitations for an additional fee; please ask for details.
Envelope liners may be ordered assembled into envelopes, or for a lower cost, unassembled. If you order liners unassembled, we will provide assembly instructions.
How much postage do I need?
We recommend taking one complete invitation suite with envelopes to the post office for weighing. They will tell you exactly how much postage is needed. Be sure to ask for the international postage cost as well if needed.
Can I cancel my order after it’s approved?
Once orders are approved, they are prepped for printing and enter our print queue. If you need to cancel an order, contact us right away and we may be able to stop your order in time. However, if printing has already begun, we cannot cancel your order.
Can I cancel my order while it’s in the proofing phase?
If something happens and you need to cancel your order in the proofing phase, just let us know. We’ll refund your costs, less a $100 proofing fee to cover our design time.
Can invitation orders be returned?
Invitations are printed only after your final approval and cannot be returned. If invitations arrive damaged, contact us right away and we’ll rush-reprint your order. If there’s anything you’re not happy with, please let us know and we’ll provide a solution.
How will my invitations be shipped?
We ship via UPS Ground or USPS Priority Mail. Orders within the continental U.S. usually arrive within 2-3 business days of shipping. Rush shipping is available upon request for additional cost.
Do you ship internationally?
Yes, we ship via USPS Global Priority Mail or UPS Worldwide. Please contact us for an international shipping estimate. Please note that custom delays may occur and any taxes or duties assessed are the buyer’s responsibility.